Business Intelligence analýza podnikání v lékárně Alfa ve městě Nymburk

This thesis deals with the theme of business analysis of real company -- pharmacy, running a business in market environment of the city of Nymburk. Main focus is on research of actual position of the pharmacy in the local market in context of a new competitor entering the market. The whole thesis is divided into two consistent parts: The first part is a short theoretical introduction to the methods used and general background of the market in the city of Nymburk. The following practical part analyzes business of the company and development of sales of over-the-counter medicine in context of a new competitor entering the market in the period examined for the purpose of this thesis. Methods applied to achieve the the main goals of the thesis are following: the SWOT analysis method, which is used to discover the strengths and weaknesses of the company itself and to define threats and opportunities, based on the market environment. The subsequent method used within research is Balanced Scorecard method which is used to design the Key Performance Indicators for measuring and observing the company's performance and development. Finally data mining methods of shopping basket, segmentation and forecasting were used to analyse trends in over-the-counter medicine sales. All these methods are keystones for formulation of a basic concept for future strategical and tactical decisions.