Řízení změny a související vliv na oblast IS/ICT

The topic of this thesis is change management. A summary of the topic is made in the first part of this thesis so that a reader has the theoretical background to read further. In the second part, the author describes five most important change management methods. These methods are described, analyzed and compared to one another. Five hypotheses about the most influential factors to the outcome of a change project were created out of the analysis. These hypotheses cover the entire span of a typical change project and are tested in the practical part of this thesis. The practical part of the thesis relies on a thorough case studies analysis and interviews. By analyzing the case studies and the interviews, the author was able to judge the validity of set hypotheses and create a set of recommendations for future change projects. These recommendations are based on many real situations and therefore are valuable for future reference. The role of information technology in change management is also emphasized at the end of the thesis.