Kvalita e-learningu v českých firmách

This thesis deals with the quality of e-learning from the perspective of employees in Czech companies. The aim of the study was to detect the most common shortcomings of current solutions and see which properties, methods, and practices improve the quality and efficiency. Based on these findings, the author makes recommendations to suppliers and creates e-learning courses that address these shortfalls. In the theoretical part, the concept of e-learning is defined, its forms, types, advantages, disadvantages, standards and development methods, such as ADDIE and Rapid e-learning are desribed. Research in the practical section showed that the quality, which has been calculated as mean of evaluated criteria, is 3.7 points out of 5. Potential improvement was observed especially in organisation-wide training (eg workflows) supplied as ready-made solutions. The author created a course for Microsoft Project 2013 in Articulate Storyline that demonstrates best practices and solutions to the problems revealed in the questionnaire.