Analýza stylu manažerského řízení v servisní bankovní instituci

The subject-matter of this diploma thesis is an analysis of the management styles of four managers in a servicing banking institution. The theoretical part of the thesis defines various terms in the field of personality of managers, the position and role of a manager in an organization, people management, and the effects of management styles on the subordinates. In the empirical part of the thesis, the management styles of four managers are analysed on the basis of a questionnaire survey. Satisfaction of the subordinates with the management style of their manager is also examined here. The conclusion of the diploma thesis summarizes the findings resulting from the research as well as the recommendations for managers, which may increase satisfaction of their subordinates.