Sociálně-psychologické faktory a nástroje ovlivňující spokojenost a efektivitu virtuálních týmů

This bachelor thesis examines the social-psychological factors and digital tools that influence the satisfaction and effectiveness of virtual team members. The thesis aimed to identify the key elements that support team collaboration in digital environments and to understand the challenges that virtual collaboration brings. The author used a qualitative research method in the form of in-depth interviews with individuals working in virtual and hybrid teams. Respondents shared their experiences of working remotely, perceptions of team dynamics, communication tools, and the impact of flexibility and autonomy. Analysis of the interviews revealed that trust, transparent communication, and informal interactions significantly influence job satisfaction and team cohesion. Flexibility and autonomy were rated positively, but at the same time, they posed risks in the form of work-life intersection. Digital tools played a key role in the day-to-day functioning of teams, but their ineffective use created problems such as information overload. This paper provides practical recommendations for managing virtual teams and highlights the need for a balance between technology and interpersonal relationships.