Rizika a výzvy zavádění agilního řízení projektů v ČSOB

The bachelor thesis deals with the risks and challenges associated with the introduction of agile project management in ČSOB a.s., which has been undergoing a gradual agile transformation in recent years. The aim of the thesis was to map the employees' perception of this change, to identify the main obstacles in the transformation process and to name the factors that contribute to its success. To achieve these objectives, a mixed research approach was adopted. Quantitative data was collected through a structured online questionnaire answered by 48 respondents, while the qualitative part was based on semi-structured interviews with five key actors of the agile transformation. The data were analysed using descriptive statistics and thematic analysis using manual coding. The research highlighted a number of positive impacts of the agile approach, such as more effective collaboration or increased team efficiency, but also persistent challenges, particularly in the areas of technical constraints, cultural readiness and management involvement. Based on the findings, the paper concludes by proposing specific recommendations that may be useful not only for the future direction of CSOB, but also for other banking institutions facing a similar transformation.