Diplomová práce / info:eu-repo/semantics/masterThesis
Osoba oponující práci:
The diploma thesis deals with the definition of the impact of the ISO 9000 certificate implementation on the performance and competitiveness of business entities on sample of firms operating in metalworking industry The first part of the thesis considers the characteristics of the general concept of quality and its management system QMS. Study results examining the impact of ISO 9000 on business financial and nonfinancial performance were also reported. The second part of the thesis considers using tools of financial analysis and econometric methods to find influence of ISO on enterprises. The work concludes by discussing the results and recommendations for companies considering the implementation of this certificate to their management.
ISO 9000; financial performance; impact
Informace o studiu
Studijní program a Studijní obor:
Ekonomika a management/Podniková ekonomika a management